Overview

Salus is a wellness and performance platform. Depending on how you use it, Salus may hold information about your sleep, recovery, training, mood, and other wellness inputs. Some of this is sensitive, so this policy explains what we collect, how it is used, and who can see it. Salus is a wellness and monitoring tool and is not a medical record system or a substitute for professional care.

Account Types

Salus supports several account types: athletes (individuals tracking their own wellness), coaches, parents or guardians, and clinicians. Each type sees a different slice of data, and access between accounts is always based on the connections described below. Your account type determines what you can see and do.

What We Collect

We collect information you provide directly: your name, email, age, physical metrics, wellness goals, and daily check-in data (which may include sleep, soreness, energy, stress, mood, and free-text notes). If you connect a wearable such as Oura, we collect the recovery, sleep, and readiness metrics it provides. If you complete an optional questionnaire (such as a wellness screener) or a condition-specific check-in, we collect those responses. We do not purchase data about you from outside sources.

Sensitive and Health-Related Data

Some information you enter, such as mood, stress, symptom tracking, and screener responses, is health-related and sensitive. We treat it with extra care. This data is only used to power the features you engage with, and is only visible to people you are explicitly connected to (see Sharing below). We do not use your health-related data for advertising, and we never sell it.

How We Use Your Data

Your data is used to generate your wellness recommendations, display your progress, power features you turn on, and, where you are connected to a coach, guardian, or clinician, to share the appropriate information with them. Check-in data may be sent to OpenAI's API to generate your plan or to interpret a natural-language check-in. We do not sell your data to advertisers, data brokers, or third parties.

Sharing With Coaches

If you join a team with a coach, that coach can see your physical readiness information (such as your recovery score, training readiness, and whether you have checked in). Coaches cannot see your private mood, stress, or free-text mental-wellness notes. You can see which team you belong to, and team membership is under your control.

Sharing With Parents and Guardians

If you approve a parent or guardian connection, they can see wellness and health signals such as recovery, sleep, and flags that a caregiver should know about. Guardians cannot see your private mental-wellness notes, mood journaling, or the detailed content of your AI plans; this restriction is enforced at the database level, not just in the app. A guardian connection only exists after you approve it, and you can revoke it at any time.

Sharing With Clinicians and Practices

If you enroll with a clinical practice using a practice code, the clinicians in that practice can see the wellness and monitoring data relevant to your care, including check-in trends, condition-specific tracking you complete, care plans they create, and screener results. If a screener or symptom response indicates a possible safety concern, it may be shared promptly with your care team so they can follow up. Enrollment is initiated by you, and you should only enroll with a practice you have a real care relationship with.

Safety Escalation

Certain responses, such as an elevated answer on a depression screener's self-harm item, or a concerning symptom entry, may trigger an alert to your connected care team and may show you crisis-support resources immediately. This is a safety feature. It is not a substitute for emergency services. If you are in crisis, call or text 988 (in the US) or your local emergency number.

OpenAI and Third Parties

Salus uses OpenAI to generate wellness recommendations and to interpret natural-language check-ins. Data sent to OpenAI is governed by their API data usage policies and is not used to train their models under standard API terms. We use Supabase for secure data storage and authentication, and Cloudflare Turnstile to protect sign-up and login from bots; your use of those pages is subject to the Cloudflare Turnstile Privacy Addendum. If you enable SMS reminders, your phone number is shared with our messaging provider solely to deliver those messages.

Data Retention

Your account data is retained while your account is active. You may request deletion of your account and all associated data at any time by contacting privacy@salushealth.co. Deletion is completed within 30 days. Note that where data has been shared with a connected clinician or practice, that practice may retain its own records under its own obligations.

Security

All data is encrypted in transit (TLS) and at rest. We use row-level security in our database so each user, coach, guardian, and clinician can only access the specific records they are permitted to see. Sensitive fields are further restricted through dedicated database views. API keys and credentials are never exposed to the browser.

Minors

Salus is designed for users 13 and older, and many of our users are minors. If you are under 18, you should use Salus with the awareness and involvement of a parent or guardian. We do not knowingly collect data from children under 13. For younger users, guardian and clinician connections are designed so that appropriate adults can stay informed while your private mental-wellness content remains protected. Parents or guardians with questions about a minor's data can contact us at privacy@salushealth.co.

Your Choices

You control your connections: you approve or revoke guardian access, choose which team or practice to join, and can request account deletion. You can decline to answer any optional questionnaire or free-text field. If you believe any connection or data is incorrect, contact us.

Healthcare Use and Compliance

Where Salus is used in connection with a healthcare provider, additional agreements and legal obligations may apply between Salus and that provider. Salus is not a covered entity, and this consumer policy does not by itself establish HIPAA compliance. Providers evaluating Salus for clinical use should contact us directly to discuss data-handling agreements.

Contact

Privacy questions: privacy@salushealth.co

Privacy Policy